The product
The Member Library
One front door, four folders — and two tools that turn a library into an operating system for your school.
SOP Library
Hundreds of standard operating procedures, organized by the five systems — Marketing, Enrollment, Customer Service, Operations, and Finance. Every SOP follows the same eight sections: Purpose, Steps, Training, Observation, When a Step Is Missed, Standard, Measure, and Exceptions.
Marketing Assets
The member seal, tour materials, parent handouts, and social media displays — ready to put your school's membership to work in your marketing.
Resources
Guides and references drawn from the book and the knowledge base, so the thinking behind each system is always one click away.
Checklists
Practical checklists for the recurring work — openings, closings, tours, audits — so nothing depends on memory.
More than documents
Procedure Builder
Write your own SOPs in minutes. Give it a title and your notes, and it drafts all eight standard sections for you to edit and save to your library.
SOP Assistant
Ask a question in plain language — 'How often do we reapply sunscreen?' — and get an answer grounded in your library, citing the exact SOP and section.
Reviewed and maintained
The library is actively maintained: duplicate procedures are consolidated with a full audit trail, and new SOPs from the book are added as lessons are released.
The library is members-only
Membership is by application. Once approved, your whole team gets access to everything in the library.